Partner Success Manager

OptiMonk is a world-class AI-powered personalization tool with a mission to provide online stores with solutions that help them effectively turn visitors into customers. Did you know that OptiMonk is among the most popular and highest-rated marketing software solutions? We work hard to build an exemplary company culture. Our team members can work up to 100% remotely, and we also have an office in Debrecen. 🏢

We are looking for a Partner Success Manager who will act as the main point of contact and trusted advisor for our clients. You will be responsible for reviewing AI-based marketing plans, as well as developing and maintaining strong relationships with our partner network to drive mutual growth and success.

💼What will your responsibilities be?

• Customer relationship management: Your task will be to ensure customer satisfaction. You will actively communicate with OptiMonk's sales team and with clients.
• Project management: Planning, tracking, and supervising your projects. Together with the Senior Partner Success Manager, you will coordinate collaboration with clients, monitor timelines, and ensure results are delivered.
• Product development suggestions: You will monitor market trends and emerging technologies and propose ideas for product development.
• Data analysis and reporting: Identifying personalization opportunities based on OptiMonk's proprietary know-how and data provided by clients.
• Marketing support: You will support the marketing team with insights gained from customer relationships and data to help design more effective campaigns.
• Onboarding: You will personally contribute to the onboarding process of new subscribers, help set up successful campaigns, and optimize them.
• OptiMonk events: Participation in conferences and workshops

👀What we expect from you:

• Strong communication skills
• Strategic thinking and solid problem-solving abilities
• Ability and willingness to work independently
• Proactivity and openness to continuous development
• Affinity for AI and interest in AI-based solutions

🌟Advantages:

• Experience in online marketing
• English language proficiency

🎁What we offer:

• Competitive salary and benefits package
• Dynamic and high-quality work environment
• Home office / remote work opportunity
• Professional development opportunities
• Open and supportive team

Equipment supplied

Perks in the office

Benefits