REVIEWS

30,000+ companies trust OptiMonk to boost conversions

See why. Read authentic OptiMonk reviews from real users who have transformed their visitor experience.

Try OptiMonk for free
4,8/5 on theShopify App Store
G2, Capterra, GetApp, Trustpilot
G2 Best Meets Requirements - Mid-MarketG2 Regional Leader - EMEAG2 Users Love UsG2 High Performer - EuropeG2 High Performer - Small Business

Trusted by 30,000 brands worldwide

AcerL'OccitaneQatar AirwaysBench.Scotch & SodaMott & BowVilgainYamahaAuchanThe New York PassThe London PassWoofNikonYves RocherAldoStorytelKavatBentleyNespresso
SUCCESS STORIES

Customer stories in their own words

See how real brands are using OptiMonk — straight from the people using the platform every day.

I'm a massive fan of OptiMonk and I've been a user of them for 5 years now and there is absolutely no one else I would choose to use.
Jason K WilliamsonE2 Agency
WALL OF LOVE

...and even more feedback from happy customers!

More real thoughts from users sharing their day-to-day experiences and results.

"I've tried various different lead gen apps for woo and I must say, OptiMonk has been the best, hands down. Their form builder is super easy to use to make great looking forms. It's easy to install and use. Their customer service is top-notch, always responding quick and always great at helping resolve any challenges that come up. Very pleased and would HIGHLY recommend OptiMonk!"

"OptiMonk has fantastic customer service even when you're on the free plan. Plus the product is way more versatile than the pop-ups that my email service offers. Highly recommend!"

"I was an OptinMoster user for many years and recently switched to OptiMonk-and I can confidently say there's no comparison. OptiMonk is an outstanding app: it's incredibly easy to use, versatile, comprehensive, flexible and above all, highly functional. One of the most important aspects is the support, which is truly exceptional. They respond quickly and provide clear answers to any questions. I give it 5 starts-only because I can't give it more!"

"The support was fast, professional and generous, and the product is intuitive and powerful. Huge fan of OptiMonk!"

"I installed the app and had a few uncertainties about the setup process, but the support team responded instantly and helped me configure everything according to my requirements."

"The Support is excellent and sticks with it until resolved. Can't ask for anything more than that."

"Great app, and team is extremely helpful and persistent to make sure your needs are answered, highly recommended!"

"This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper"

"If I could exceed five stars, I would!!! As a first time user, Emil successfully checked our campaign was up and running within our Shopify Store. Brilliant Customer Service"

"I had an amazing experience! The support was extremely helpful, taught me many interesting things, and guided me step by step. I'm very satisfied with the service and highly recommend it!"

"One of the best Popup app ever. Great functionality, great integrations with other apps. The support team is super great as well. Amazing."

"OptiMonk is an amazing plugin. Not only is the software extremely simple and intuitive to start creating campaigns… but their support has been incredible. They are extremely helpful and responsive to any issues that arise. Highly recommend!"

"Christopher was super helpful with my questions, and getting the app functioning properly on my shopify store"

"OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land."

"Great app! I have been using it for years without any problems. And the customer service is exemplary! They are fast, accurate and kind. I really recommend it!"

"Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues."

"I have tried – SO MANY – pop-up plugins and software and they all suck, are complicated, limited design-wise and just archaic. You're lucky if they work. OptiMonk is THE BEST. Highly recommend it to anyone looking and you'll be happy to know that their support team is super quick and thorough. It's been an amazing experience. I'm so grateful for them and this software!"

"Absolutely the best popup plugin handsdown! The options and customizations are virtually unlimited and it works! Well done to the team."

"I've been using OptiMonk for a few weeks, had some very nice results, the tool is great to use and support is prompt, friendly and professional."

"My overall experience has been really good and would recommend to anyone wanting to try this for your website."

"Not only is the system, user friendly, very intuitive, and a dream to implement (you literally can have it integrated and your first campaign up in a matter of minutes!) but the support is A class. Our optimisation plug in uses deferred loading, and the support team spotted the issue within a few minutes, sent me the files that needed excluding from the deferring, and boom. Working perfectly."

"Easy to use form builder, no intrusive popups asking you to upgrade, you see EXACTLY what your visitors see through the builder and in your account. The Google Analytics integration is so easy to implement but their own dashboard is all you need. Each individual element in the form can be styled exactly as you need, without resorting to CSS like for most other plugins."

"Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions."

"OptiMonk is the first time I felt the balance between ease of use, beginner-friendly, and high-performance lead generation tools and features. Despite being feature-rich, the product is designed to be as beginner friendly as possible. And unlike many of its competitors, the OptiMonk free plan offers sufficient features to help beginners build leads without the high cost. And customer support is just one of the reasons I'm giving this review."

"I highly recommend OptiMonk as I've used it for several years and their newest 2.0 version is a great leap forward for ease of use and new features."

"It is the best popup specializing in marketing side of things. I have never had to email support (been 3 years) as no need to it works perfect and is intutive. It annoys me when users expect a support person to be avialable 24/7, its a huge cost to a business and people 90% of the time ask silly questions that they are too lazy to look for an answer or work it out for themselves."

"The dashboard is easy to understand and play around with Creation and implementation of campaigns is very user-friendly Creating custom form fields is also very easy All in all the user interface is really good The customer support team is a real champion - very responsive, helpful and lightning quick."

"I have tested numerous pop-up building plugins from Poptin, Wisepops to popupsmart BUT OptiMonk has the most amazing customer service team who is more than willing to make custom edits and help trouble shoot problems with integrations."

"I loooove this app! Very useful and easy to implement. Highly recommended!"

"This is a definitely recommendable app to use. We have been using this app for quite some time now and the workload it has given us is very efficient."

"The platform provides a seamless user experience and learning the interface was very intuitive. The goal was to capture more of the visitors to nurture them and convert them to customers. That mission was accomplished efficiently."

"I'm blown away by the features of this free app! And it was so easy to create my first campaign… just follow the instructions and make minor tweaks. I had some trouble getting the plugin set up, and Stephan was very helpful and responsive. It looks great on my site now- I'm really excited to play with this plugin!"

"One of the best popup and CRO tools available in the market. A lot of useful features, customization options, and awesome templates."

"When it comes to collecting email subscribers, OptiMonk is the best option you can choose. Recommended!"

"One of my favorite online tools, it's super easy to create powerful campaigns without any design skills using their premade popup templates. With the free version, it's a real no brainer."

"Once you are done with the initial setup of OptiMonk ( the hard part for us specifically due to massive trafic, that normally would eat up 50K+ pageviews per day on a single store). When works properly on your website, then it becomes quite easy to push campaigns, easier than ever actually. Builder is good and there are gmaification options."

"MUST HAVE if you run an Online Business."

"When it comes to collecting email subscribers, OptiMonk is the best option you can choose. Recommended!"

"Powerful app that comes with fair prices (including a free plan for smaller businesses)."

"Nice combination of tools for lead generation and scarcity tactics that integrates with Zapier to any platform you use to nurture the leads."

"OptiMonk is very useful to collect email id from website visitors. These leads can then be targeted through various email marketing campaigns etc. The pop-ups are very interactive but do not disturb the user experience either."

"I installed the exit intent pop ups, 10 minutes ago and I already launch my first campaign. Super user friendly and with tone of recomendations."

"I love the great built in designs, and drag and drop builder is cool as well. But what I like the most is that you can make money with OptiMonk. There are lots of special features, that allow popups to be personalized and triggered at the best moment and place."

"OptiMonk has many intuitive and attractive pop-ups that have high customizability (to show after x amount of seconds, certain % of scroll etc). I know people have gotten great results with OptiMonk so I am looking forward to split testing (they have that option) and finding the right match for our audience."

"This plugin is very easy to use. They give me a rich feature for free plan. We also can check engaged, analytics and many things with this plugin. I recommended this plugin as best pop up plugin I ever seen. I'm glad with their support to fix my problem using this plugin. It deserved to get 5 star 🙂"

"Starting out with the templates, I loved the variety of choices offered. Many industries were covered and different methods of email capturing were available, from game-like spin the wheel, to personalized questions (which is what we chose)."

"One of my favorite tools, highly recommended for list building!"

"OptiMonk gives a fantastic customers experience on website. There is a pop up for everything whether you want to collect emails or promote your social media or collect feedback. They have even Holiday based themes for better performance"

"Extremely helpful customer service, they respond immediately as soon as I write and so far they have answered all my questions promptly! I especially like their colleague Eszter, because she always professionally helps me set up the popups correctly. By the way, with the help of our OptiMonk popups, we collect 15-20 new subscribers per day, which I am very satisfied with. The settings interface is very transparent and easy to use. I will remain a subscriber forever! 🙂"

"Excellent additional revenue generation, up to 1:20 ROAS. MUST HAVE for e-commerce store owners and agency owners who have clients with email marketing revenue generation vision."

"OptiMonk has been fantastic for my company--it's hugely increased our ability to capture leads and then convert them with email marketing later down the line. Their customer support has also always responded to me immediately through their chat service and is helpful and quick."

"Fabulous team. I was on AI chat getting confused and then a real proper person came on and talked me through things and set me up. Kata, you're awesome. Thanks so much. I can carry on painting now."

"The support was fast, professional and generous, and the product is intuitive and powerful. Huge fan of OptiMonk!"

"OptiMonk is best-in-class pop-up CRO software. Very happy with the platform and the extraordinary support."

"Nice and template rich tool with perfect support and some outstanding features like mobile exit intend"

"We're using it for our B2B SaaS - and it's a life saver! So many great templates, easy navigation. On the negative side, their support team could be a tiny bit faster. For the rest - we are loving it!"